F1RST MOTORS

Vehicle Return Policy

At F1RST MOTORS, we are committed to providing every customer with an exceptional luxury driving experience. To ensure the highest standards of service and vehicle care, all customers are required to follow the return conditions outlined below.

1. Return Time

Vehicles must be returned on the agreed date, time and location specified in the rental agreement.

Customers wishing to extend their rental period must contact F1RST MOTORS in advance and receive written approval. Extensions are subject to vehicle availability and additional rental charges.

2. Late Returns

Late returns may incur additional charges.

If you anticipate being late, you must notify our team as soon as possible. Additional charges will be calculated according to the rental agreement and the length of the delay.

Unauthorised extensions may result in additional fees.

3. Vehicle Condition

All vehicles must be returned in the same general condition in which they were collected, allowing for normal wear and tear.

Customers are responsible for any new damage, missing accessories, lost keys, or other issues arising during the rental period, subject to the rental agreement.

A vehicle inspection will be carried out upon return. Any damage identified will be documented and assessed.

4. Fuel and Charging

Vehicles must be returned with the same fuel level or battery charge as recorded at collection, unless otherwise agreed in writing.

Additional refuelling or charging costs, including any applicable service fees, may be charged if the vehicle is returned below the agreed level.

5. Cleanliness

Vehicles must be returned in a reasonably clean condition.

Excessive dirt, stains, unpleasant odours, smoking evidence, pet hair or other conditions requiring specialist cleaning may result in additional cleaning charges, as specified in the rental agreement.

6. Vehicle Inspection

Our team will inspect the vehicle upon return, including its exterior, interior, wheels, tyres and accessories.

Customers are encouraged to be present during the inspection and to report any incidents or damage that occurred during the rental period.

Where a return takes place outside our staffed hours, the inspection may be completed afterwards.

7. Personal Belongings

Customers are responsible for removing all personal belongings before returning the vehicle.

F1RST MOTORS accepts no responsibility for personal items left inside the vehicle, except where required by applicable law.

8. Security Deposit

Any applicable security deposit will be handled in accordance with the rental agreement.

The release or refund of the deposit may be subject to completion of the vehicle inspection and confirmation of any outstanding charges, damage, fines or other amounts due.

9. Return Location

Vehicles must be returned to the agreed collection or return location unless an alternative arrangement has been approved by F1RST MOTORS.

Unauthorised changes to the return location may incur additional charges.

10. Contact Us

For return arrangements, rental extensions or assistance, please contact the F1RST MOTORS team using the contact details provided in your booking confirmation.

F1RST MOTORS
The experience of driving something extraordinary.

This policy should be read alongside the individual rental agreement, which takes precedence where applicable. All terms are subject to applicable Spanish and European consumer and rental laws.